FREQUENTLY ASKED QUESTIONS
How do I become a Tutor with OneTutor?
Simply fill our Tutor Application form, submit your application, and wait for our coordinators to contact you via Whatsapp.
We will judge your application based on different sets of criteria to deem if you are capable of delivering quality tuition services to our tutees.
The application will take roughly 5 minutes to complete. It is recommended that you submit supporting documents to verify your credentials. This would speed up the process of your application.
How will I receive Tuition jobs/assignments?
Tuition assignments will be broadcast on our Telegram Channel.
Tutors are to indicate their interest on the assignment, thereafter student/parent will pick a tutor they would like to engage from a list of tutor profiles provided to them. You will only be informed if the student/parent decides to engage you.
Join our Telegram Channel to receive immediate updates of new tuition assignments.
What are the Agent Commission Fees?
OneTutor will collect 50% of tuition fees from first 4 weeks of active lessons* as commission fees. The first 2 weeks of tuition fees (50% of first month) is paid to OneTutor, thereafter tuition fees will be paid to tutors directly from the Parent. This is barring any changes to the tuition details (hourly rate, tuition frequency, hours per lesson, etc.). Should lessons be terminated 2 weeks and before, OneTutor will collect 100% of the commission.
* First 4 weeks of active lessons refer to agreed tuition frequency per week for 4 weeks. For e.g, if agreed tuition frequency is 2 lessons/week, hence in 4 weeks, a total of 8 lessons would be completed. We would thus collect 50%, which is 4 lessons worth of tutor fees as part of our agent commission fees, directly from the tutee. You are to facilitate payment upon request from OneTutor.
*** IMPORTANT: if there are any changes in tuition frequency such as additional lessons, please do inform your respective tuition coordinators from OneTutor so we can adjust the Commission amount.
I have not received any jobs/assignments for a long time!
Tuition jobs/assignments may not be sent to you due to various reasons:
Your tuition preferences may be too difficult to be matched: your hourly rate is too high, you do not have verified credentials; send your accompanying documents to , your location availability has no requests; pick more locations, your timings are too infrequent; pick more timeslots.
You are deemed to be unfit to continue as a tutor: you have consistently scored low on the tutor points system, and received many bad reviews indicating that you are incapable of delivering excellent home tuition services to our tutees. Hence we have taken you off the list of available tutees.
Why have I not been selected for any jobs/assignments after so long?
You may not have received a successful assignment so far due to the following factors:
Your Tutor Profile
The most important factor determining if a Tutor gets the assignment is how appealing their Tutor Profile is; their Qualifications, Experience portion when they fill in when registering to be a tutor.
Parent will choose a Tutor based on the Tutor Profiles provided; so the reason why you may not be selected is because the Parent believes that based on your Tutor Profile, you are not capable to provide quality tuition based on your qualifications & experience than compared to other Tutors.
Other reasons why you have not been chosen so far is because your rates and time slots are unfavourable or unsuitable for the Parent; either too high or too out of place.
Change either one and you will have a higher chance of a successful assignment, change all 3 and you will definitely have a successful assignment.
How will I know if I have been selected for a job/assignment?
After tutors have indicated interest in taking up the subject, we will send out the Tutor Profiles to the Parent, and the Parent will select a one, or a few, out of the many Tutors that indicated interest.
We will contact only the Tutors if they have been selected by the Parent, or if the Parent has indicated interest in the Tutors.
I have finally received my first job/assignment! What do I do next?
Congratulations! You have received your first successful tuition assignment. Here is a list of things (not exhaustive) you should do to prepare for the first lesson:
Familiarise yourself with the syllabus
Prepare flow of lesson and delivery
Prepare notes, create a study plan/timeline until examinations
Identify suitable assessment books for tutee to practice (obtain approval and permission from both tutee and parents before purchasing)
Be on time!
My tutee/parents refuse to pay. What should I do?
Inform us immediately and stop providing tuition services to tutee until the amount due is paid.
If tuition is after first month of active lesson, you may file a report with CASE or Small Claims Tribunal if amount surpasses $200.
It is your duty as the tutor to maintain a healthy and strong relationship with tutee and their parents, so as to sustain a working and ethical partnership.