This webpage’s Commission Policy sets out the basis on which OneTutor, collects Commission fees from you and how the fees would be collected.
By visiting our website (our “Site”), you accept and consent to the practices set out below. You must not use our Site if you disagree with any of our practices in our Commission Policy. This policy is applied to all visitors, users, others who access or use this Site, or anyone that requests the Services of OneTutor, be it requesting a tutor or registering as a Tutor.
The Agent Commission fees are levied onto Tutors via collection of tuition fees.
OneTutor will collect 50% of tuition fees from first 4 weeks of active lessons* as Commission fees. The first 2 weeks of tuition fees (50% of first 4 weeks) is paid to OneTutor, thereafter tuition fees can be paid to tutors directly.
Cancellation/stoppage of assignment:
OneTutor will collect 50% of tuition fees from the total number of completed hours as Commission fees. The payment for the full duration (all completed hours by Tutor) will be paid to OneTutor directly, subsequently 50% of the collected tuition fees will be transferred to the Tutor, via bank transfer. If parent/student decides to cancel the lesson before 2 weeks of active lessons,100% of commission will be collected by OneTutor. It is the tutor's responsibility that they are able to sustain a good relationship with the parent/student to avoid any abrupt cancellation of tutors.
– Parents/students are to facilitate the payment of Commission to OneTutor for the first 2 weeks of tuition fees. Payment is to be made to OneTutor by the due date stated on the official email invoice. A S$5 administration fee will be imposed if payment is not paid by 2359 on the day of the due date.
– An official email invoice will be sent to your email upon confirmation of the tuition details with our tuition co-ordinator.
* First 4 weeks of active lessons refer to agreed tuition frequency per week for 4 weeks. For e.g, if agreed tuition frequency is 2 lessons/week and tutor misses one lesson due to various reason; in 4 weeks, a total of only 7 lessons would be completed, short of the 8 lessons should all lessons be completed. We will still collect 4 lessons worth of tuition fees, which is 50% of the agreed tuition frequency for 4 weeks as part of our agent commission fees, directly from the tutee.
* Should there be additional lessons on the first month, outside of the agreed tuition frequency, we will be collecting 50% of the additional lesson as well as part of our Commission. For e.g, if agreed tuition frequency is 1 lesson/week and the Parent decides to add 1 extra lesson to the 2nd week; the 2nd week now has 2 lessons, we will be collecting 2.5 lessons worth of tuition fees as a total of 5 lessons is completed on the first month.
*** IMPORTANT: if there are any changes in tuition frequency such as additional lessons, please do inform your respective tuition co-ordinator from OneTutor.